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  • How can I view an item?
    We offer virtual product video calls on FaceTime & Zoom. Please contact us to organise a time to view any of our products.
  • When Are You Open?
    Our Petersham Showroom is now closed & we are Online Only. Please contact us directly if there is an item you would like to view.
  • Where Is The Shop?
    Our Petersham Showroom is now closed as we transition to an Online Store.
  • Do You Offer Lay-Bys?
    YES We are able to offer short term Lay-Bys on some of our items. Typically we require an initial holding deposit of 50% with the final payment 6 to 8 weeks later. Please contact us directly to organise a Lay-By to suit your needs.
  • I'm Not In Sydney But I Would Like To Have A Closer Look At Something In Your Store.
    If you can't make it to the showroom, we can offer you a Zoom or FaceTime virtual visit. This allows you to inspect the item with confidence as if you were in the showroom. We have provided this service to many of our interstate clients and it proves to be very successful. Please contact us directly to organise a Virtual Tour.
  • Can I Buy Your Products From The Website?
    We do not have a checkout system on our website. As all our furniture & decorative items are one of a kind & unique, we need to customise delivery options to suit you & to ensure the products arrive safely. Please contact us directly to organise a delivery quote for your consideration.
  • Are Your Items Reproductions or New?
    NO. All our items are personally purchased by us, in France & Europe. We do not import furniture from anywhere else. We only buy Authentic Antiques, Vintage Furniture, Industrial, Shop Fittings & Reclaimed Furniture.
  • Do You Buy Antiques?
    NO. We strictly do not purchase antiques locally. All our items are Found in France and purchased by us on our buying trips to France & Europe. Please do NOT contact us if you have something to sell.
  • How Can I Pay For An Item?
    We accept -Direct Deposit via Invoice. -Cash Payments.
  • Do You Have Afterpay or Zip?
    NO. Unfortunately it is not viable for us to offer these services. We are able to offer short term Lay-Buys on some of our products, please contact us directly to discuss.
  • Do You Offer Lay-Bys?
    YES We are able to offer short term Lay-Bys on some of our items. Typically we require an initial holding deposit of 50% with the final payment 6 to 8 weeks later. Please contact us directly to organise a Lay-By to suit your needs.
  • Can I Place A Hold On An Item
    We can place a hold on an item for a short period of time to allow you to measure up your space, typically for a period of 24 hours.
  • Can You Deliver Large Pieces Of Furniture Outside of Sydney?
    YES. We can organise the delivery of our furniture pieces to virtually anywhere in Australia, using our trusted and cost effective carriers. Please contact us via the Purchase Request / Delivery Quote button on the product page or call directly to obtain a quote. Delivery quotes can usually be obtained within a few hours.
  • Can You Deliver In Sydney
    YES. We can personally deliver our items to your home in Sydney for a small fee. For the larger pieces, we use a locally delivery company that are experienced with handling Antiques, we will often attend the delivery as well to ensure that the items are handled correctly and installed properly.
  • How Do You Deliver Smaller Items?
    We use Startrack for the delivery of our smaller items. This is the most cost effective & reliable method, Startrack Tracking is provided on all our items. All our products are expertly wrapped & boxed for transit. Please contact us via the Purchase Request / Delivery Quote button on the product page or call us directly.
  • Do You Deliver To Regional Areas.
    YES. Sometimes it is more practical & cost effective for us to deliver the item to regional areas, as well as provide the installation service required for certain pieces. We have delivered to Bowral, Blue Mountains, Mid North Coast, South Coast, Canberra, Albury, Kyneton, Daylesford, Orange, Armidale, Jugiong & as far as The Barossa Valley.
  • Do You Have An Upholstery Service?
    YES. Found In France offers an upholstery service for the chairs that we sell. We have worked with many clients to assist them in finding the right fabric & overseeing the upholstery of their new chairs. Our Upholsterer has a passion for the older techniques required to upholster our European Chairs Click the button to see our chair inspiration page for fabric ideas & the craftsmanship of our upholsterer.
  • Do You Sell The Fabrics?
    No, but we can point you in the right direction. Some clients come to us with a fabric already selected, others need some inspiration & direction & we are happy to help. We can also purchase the fabric on your behalf if the Fabric House is a Wholesaler. Below are just a few links to our favourite Fabric Houses.
  • How Much Fabric Do I Need To Cover A Chair?
    Typically a chair requires approximately 4 metres of fabric or 8 metres for a pair, pending the size and repeat of a pattern. Slightly more if the chair has a studded back and requires pleats. We will be able to let you know how much fabric is required when the chairs are measured by our upholsterer.
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